These problems can occur when you first plug in an Xbox One headset, or when the headset is in use. However, you’ll usually notice the issue when you attempt to start a voice chat.
Causes of Xbox One Controllers Not Detecting Headsets
Contributing factors that can cause your Xbox One controller not to recognize your headset include problems with the controller hardware and firmware, physical defects in the headset, incorrect settings, and issues with the Xbox One console.
How to Fix Your Xbox One Controller to Recognize Your Headset
Attempt each fix below in order, checking to see if your headset works after each step: With the headset unplugged, look in the headset connector on the Xbox One controller. If you see any debris, attempt to remove it with compressed air, or clean the port with a cotton swab dipped lightly in rubbing alcohol.
